ITIL® (Version 5) Service - Including Exam
This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, responsiveness, and improved customer satisfaction.
The courseware and exam are currently only available in English.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 4/2026
7 courses found
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- Delivery Format: Virtual Learning
- Date 09-11 November, 2026 | 8:30 AM to 4:30 PM
- Location: Virtual (Eastern Standard Time)
- Language: English
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Guaranteed To Run
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- Delivery Format: Virtual Learning
- Date 11-13 January, 2027 | 8:30 AM to 4:30 PM
- Location: Virtual (Eastern Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 15-17 March, 2027 | 8:30 AM to 4:30 PM
- Location: Virtual (Eastern Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 17-19 May, 2027 | 8:30 AM to 4:30 PM
- Location: Virtual (Eastern Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 10-12 July, 2027 | 8:30 AM to 4:30 PM
- Location: Virtual (Eastern Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 20-22 September, 2027 | 8:30 AM to 4:30 PM
- Location: Virtual (Eastern Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 22-24 November, 2027 | 8:30 AM to 4:30 PM
- Location: Virtual (Eastern Standard Time)
- Language: English
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